How to respond to customer complaints

Jackie McRae PR Leave a Comment

The customer’s not always right, but they need to feel like they are! There’s really no better way to start your day than with a glowing testimonial on Facebook or in your inbox from a happy customer – it’s a breath of fresh air and a gentle reminder that you’re on the right track in business! But that pit in …

3 free PR channels you can set up today

Jackie McRae PR Leave a Comment

Free PR is actually not as difficult as it sounds! While many PR agencies charge big bucks to deliver strategic and creative campaigns that get their clients noticed, there are definitely ways to get started on your own with no money at all. 3 free PR tactics you can start today 1) Talk to the media! Sign up to Sourcebottle …